Because all custom gliders and Ottomans are made to order, please allow 7-9 weeks for delivery. This item ships via White Glove Delivery within the continental US. The shipping surcharge is listed in parentheses after the product price. Unfortunately, at this time, we are unable to offer White Glove Delivery outside of the 48 contiguous United States.
Our White Glove Delivery Service includes bringing the item into your home (up no more than two flights of stairs), unpacking it and removing all packaging, and final assembly.
Return Policy: Custom upholstery pieces are not returnable; orders may be cancelled only within 24 hours of placement. We stand behind the quality of our products. In the event that an item arrives defective or damaged, please let us know immediately upon receipt and we will make it right.
We want you to be thrilled with your purchase. If you have questions about furniture shipments, delivery or returns, please call our Customer Care team at 866.597.2742 or email us at email@example.com