Our White-Glove Delivery Service includes bringing the item into your home (up no more than two flights of stairs), unpacking it and removing all packaging. Orders of individual headboards (without the matching bed) will be unpacked but not attached to existing bed frames. Surcharge is listed in parentheses after the product price.

Return Policy: Custom upholstery pieces are not returnable; orders may be cancelled only within 24 hours of placement. We stand behind the quality of our products. In the event that an item arrives defected or damaged, please let us know immediately upon receipt and we will make it right. We want you to be thrilled with your purchase, so don't hesitate to contact us with any questions or concerns.