We stand by our merchandise 100% and we will accept returns on any unused and unwashed item within 30 days of purchase. Simply follow the instructions on your packing slip and mail the unused items with the packing slip and all original packaging within 30 days to:
Serena & Lily Returns
405 Coloma St.
Sausalito, CA 94965
Provided the return meets these criteria, returns are refunded in the original payment form, less shipping and handling. Please note, Serena & Lily does not accept returns on: Fabric Yardage, Custom orders, Cribs, Dressers, Gliders, Ottomans, Headboards or Monogrammed items. After 30 days, Serena & Lily cannot accept returns for any reason other than manufacturing defects.
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