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Can I pay for my purchase in installments?
Yes, we’ve partnered with Affirm so you can pay for your purchase with a monthly payment plan. Just select Affirm on the billing page of checkout to complete your purchase through their services. Purchase must be above $249.99 to qualify for Affirm. Affirm is not currently available in Iowa or West Virginia due to state regulations.
When will I be billed by Affirm?
The first payment will be payable 30 days after Serena & Lily has processed the transaction. The transaction will be processed when at least one item in an order is ready for shipment.
Does Affirm require a down payment?
Sometimes. Affirm maintains a financing maximum of $17,500 per individual and therefore isn’t always able to approve financing for the full amount of a purchase. If the full amount of the purchase is not eligible for Affirm, you will have the option of using a debit or credit card to pay for the rest of your purchase with Affirm. This down payment amount cannot be changed.
How do I change an order that was placed through Affirm?
Affirm orders may have special restrictions with regard to changes, cancellations and returns. Please visit Affirm’s Return & Refunds page for more information.
Can I place an order with Affirm over the phone or in store?
No. Affirm orders can only be placed on our website.
I’d like more information related to Affirm, customer eligibility, and orders where should I go?