In-stock rugs that are 8’ x 10’ or larger arrive within approximately 3-5 weeks of order receipt via White Glove Delivery. Please note, it may take 7-10 business days for this item to leave our facility. Our White Glove Delivery Partner will contact you within 2-4 weeks of order receipt to schedule your in-home delivery. This service includes bringing the item into your room of choice, unpacking and assembling as required, and removing all packaging materials.
In-stock rugs that are smaller than 8' x 10' arrive within 2-3 weeks of order receipt via FedEx Ground, inclusive of up to two weeks' processing time to ship from our facility.
Backordered items will be available to ship on the date noted above.
We deliver within the continental United States, Hawaii, Alaska, and Canada. If you have questions about shipping or delivery, please visit our Shipping Information page, or contact us.
We want you to be thrilled with your purchase. If you're not completely satisfied, we’ll gladly offer you an exchange or refund of the merchandise price within 30 days of receipt of product. If you have questions about returns, please visit our Returns & Exchanges page.