Product Care Guide - Rugs | Serena and Lily

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The Product Care Guide THE PRODUCT CARE GUIDE

Rugs

From colorful flatweaves to plush wool, casual stripes to intricate hand-knotted motifs, our rugs roll craft, performance, and versatility into one.

PERFORMANCE

Made with highly reliable fabrics like Perennials® Performance and handwoven polyester, our performance rugs are great for outdoors or high-traffic areas.

CARE

Perennials® Performance Rugs are designed to stand up to the elements and are wonderful indoors or out.
Our polyester performance rugs are great indoors for high-traffic areas or covered patios.
Rotate your rug every 3-6 months to prevent excessive wear and sun exposure in one area.
To prolong the life of your rug, we recommend using a rug pad and storing it inside when not in use or during the rainy season.

CLEANING

Vacuum regularly on a on a low setting without the rotating beater brush. The bristled brush digs into the fibers and may damage your rug.
Blot spills with a clean, damp cloth.
Rug can be hosed for cleaning but allow to hang dry completely before laying flat again.
For hard-to-remove spills, professional cleaning is recommended.

NATURAL RUGS

Natural rugs have a casual, coastal vibe we love. Ours are woven by skilled artisans using the finest materials for an exceptional quality. They bring a unique texture wherever they go.

CARE

Do not pull on loose ends. Either tuck back or snip with scissors and knot ends.
Rotate your rug every 3-6 months to prevent excessive wear and sun exposure in one area.
We recommend using a rug pad to prolong the life of your rug.
To store your rug, roll it and then wrap with a cloth for protection.
If the rug gets wet, let it air dry on a flat surface.

CLEANING

Vacuum regularly on a low setting without the rotating beater brush. The bristled brush digs into the fibers and may damage your rug.
Blot spills immediately with a clean dry cloth. Then spot clean as needed using a damp cloth and mild soap. Avoid harsh cleaning products as these could fade or damage the rug.
For hard-to-remove spills, professional cleaning is recommended.

WOOL RUGS

Texture-rich with a plush feel, our tufted and hand-knotted wool rugs feature premium New Zealand wool, chosen for its superior strength, softness, and natural color.

CARE

Do not pull on loose ends. Either tuck back or snip with scissors and knot ends.
Rotate your rug every 3-6 months to prevent excessive wear and sun exposure in one area.
We recommend using a rug pad to prolong the life of your rug.
To store your rug, roll it and then wrap with a cloth for protection.
If the rug gets wet, let it air dry on a flat surface.

CLEANING

Blot spills immediately with a clean dry cloth. Then spot clean as needed using a damp cloth and mild soap. Avoid harsh cleaning products as these could fade or damage the rug.
For hand-tufted wool rugs, we recommend using a beater brush to help with shedding.
For all other wool rugs, vacuum regularly on a low setting without the rotating beater brush. The bristled brush digs into the fibers and may damage your rug.
For any wool and viscose blends, professional cleaning is recommended. Avoid spot cleaning or using any liquid to treat stains, which can worsen marks and damage your rug.
For hard-to-remove spills, professional cleaning is recommended.

MIXED MATERIAL RUGS

We love the casual look and interesting texture of mixed materials. Designed for extra softness and dependability, our mixed material rugs feature unique combos like denim and wool or suede and hemp.

CARE

Rotate your rug every 3-6 months to prevent excessive wear and sun exposure in one area.
Do not pull on loose ends. Either tuck back or snip with scissors and knot ends.
We recommend using a rug pad to prolong the life of your rug.

CLEANING

For best results, vacuum regularly on a low setting without the rotating beater brush. The bristled brush digs into the fibers and may damage your rug.
Spot clean as needed using a soft, damp cloth. Avoid soap and cleaning products as these could fade or damage the rug.
For hard-to-remove spills, professional cleaning is recommended.

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