In-stock rugs that are smaller than 8' x 10' arrive within 1-2 weeks of order receipt via FedEx Ground.

In-stock rugs that are 8’ x 10’ or larger arrive within approximately 2-4 weeks of order receipt via White Glove Delivery. Our White Glove Delivery Partner will contact you within 3 weeks of order receipt to schedule your in-home delivery. This service includes bringing the item into your room of choice, unpacking and assembling as required, and removing all packaging materials. Prior to delivery, please ensure that the area where the item is to be placed is clear of furniture and pathways are unobstructed. The delivery team is unable to move or relocate existing furniture.

Backordered items will be available to ship on the date noted above.

We deliver within the continental United States, Hawaii, Alaska, and Canada. If you have questions about shipping or delivery, please visit our Shipping Information page, or contact us.

We want you to be thrilled with your purchase. If you're not completely satisfied, we’ll gladly offer you an exchange or refund of the merchandise price within 30 days of receipt of product. If you have questions about returns, please visit our Returns & Exchanges page.